This is a translation of the Lithuanian original. In case of any discrepancy, the Lithuanian version prevails.
General provisions
These terms set out the conditions for purchasing goods in the online shop rollpaper.shop.
Seller: MB Freigona prekyba
Company code: 304409823
VAT number: LT100010796118
Address: K. Būgos g. 32, Kaunas, Lithuania
Email: info@rollpaper.shop
Phone: +370 612 58454
By placing an order you confirm that you have read and agree to these terms.
Prices and payment
Prices in the online shop are shown both excluding and including VAT (21%). The final total including VAT and delivery is shown in the cart and before payment.
The delivery price is shown separately and added in the cart according to the chosen delivery method and country; the final total including delivery and VAT is shown before payment. Delivery prices and conditions are set out in the Delivery Terms.
When buying more of the same product in the same package, quantity discounts are applied automatically (shown on the product page and in the cart). Packs and boxes: 2 pcs −10 %, 3–9 pcs −20 % (up to 9 per line; for more, choose a larger package). 10 boxes: no quantity discount. Half pallets and pallets: 2 pcs −3 %, 3+ pcs −5 %. The discount applies to the quantity of the same product and package.
You can pay by bank card or via online banking.
Order fulfilment
Orders are processed once payment is received; orders are shipped the next business day. We inform you by email when the order is accepted and shipped.
If an ordered item is out of stock, we will inform you without delay and offer an alternative or a refund.
Invoices
A VAT invoice is issued automatically and sent by email after the order is paid.
Business customers who want company details on the invoice must enter them in the dedicated field when ordering.
Withdrawal from the contract
Consumers may withdraw from the contract within 14 days of the day they receive the goods without giving any reason – by filling in the withdrawal form or by emailing info@rollpaper.shop. The procedure for returning goods and refunds is set out in the Returns Policy.
Personal data
We use the personal data you provide only to fulfil the order, issue invoices and communicate about the order. Data is processed in accordance with the GDPR; see the Privacy Policy.
Dispute resolution
Disputes are resolved by negotiation. If no agreement is reached, consumers may contact the State Consumer Rights Protection Authority of Lithuania (www.vvtat.lt).
Changes to these terms
We reserve the right to change these terms. An order is governed by the terms in force at the time it was placed.